Team Leader – EL/PL

Bristol · £20-30,000 · Permanent

Cute Resource Solutions are pleased to be working with a fast-growing Law Firm, who are currently looking for several Team Leaders to join their business with the main objective being to manage a team within the EL/PL division. Our client is looking for a suitable individual to manage a team of MOJ EL/PL Case Managers; they are also looking for someone to manage a team of Non-MOJ Case Handlers, all within the EL/PL division.

As a Team Leader, you will be required to manage a team Case Managers – ensuring that they are always providing an excellent customer service, hitting their KPIs and developing their careers. An overview of your responsibilities is as follows;

  • Allocate work to team members
  • Supervise the team members, ensuring that their work is of the correct standard
  • Arrange and run performance reviews with your team members – set KPIs too
  • Monitor the finances
  • Ensure that the case management system is used correctly at all times

To be a successful candidate you will have worked in a similar position and will have the following skills/experience:

  • You will be a Qualified Solicitor/Legal Executive OR have a wealth of personal injury experience within a Law Firm
  • Litigation experience
  • Knowledge and understanding of employers’ liability and public liability
  • Experience of supervising a team – developing and coaching
  • Ability to motivate others
  • Ability to work well in a team environment
  • Experience working with a case management system
  • Knowledge of technical quantum issues

This role is a fantastic opportunity to join a successful business that is quickly growing – if this opportunity appeals to you, please get in contact with Hannah in the Cute Office.

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